Gray Line New York

Gray Line New York

Comments

Very disappointed with their services!
Last November we made a reservation for tickets to be used in August.
Obviously there will be no travelling to the US anytime soon.
I checked with client services and they will not provide any refund because their Terms and Conditions state so.
I’ll make sure never to use their services again!
Despite the fact that this business is listed as "permanently closed" and that New York City is one of the hardest hit areas with the coronavirus, Gray Line refused to refund my two tickets. We were scheduled to visit New York around March 19, 2020, when two days before both California and New York were closed implementing Shelter in Place orders and airlines were shuttered closed. As a person in the age group of highly susceptible to getting the virus, there wasn't anyway I could or would visit New York. Until an effective vaccine is available, I will not be traveling, I can't believe this company refuses to refund my money when I am unable to use its services should it reopen. I do not recommend this company!
https://snip.ly/6ooth
Live update
Are Gray Line Visitors Centre's open on Manhattan now during the Corona crisis?
Pesimo servicio . No cumplen con los horarios ! 1 hs esperando 1 micro que dice que debe pasar cada 20 minutos .
@GrayLineNewYork

You can reach me on +919619581705 for any clarification?
We came to New York to spend beautiful time on occasion of our wedding anniversary and not for waiting on street for the bus and for this follow up.

I need refund for my hard earned money at its earliest.

Else I will hire an Attorney for the same.

Please do the needful as soon as possible.

I haven't availed any service from your tickets.

Reservation number.3100065888

Regards,
Mukesh
Gonna be looking for some good deals for 5 !
Yes
On my bucket list! Girls trip!

Since 1926, Gray Line New York has serviced New York City and continues now with the best hop-on, hop-off double-decker bus tours in town. The best Hop on hop off double decker bus tours in NYC by the leader since 1926.

Gray Line New York also provides New York Attractions, museums, Cruises, Broadway show tickets and more.

Operating as usual

17/03/2020

To our customers,

We understand that you have a lot of questions about the Coronavirus (Covid-19) and how it will impact your travels.

We are receiving a very high number of customer service inquiries which is causing a delay in our response time. Please know that our customer service team is working hard to ensure that all of your inquiries are answered as soon as possible.

We thank you for your continued patience during this difficult time.

-The NewYorkSightseeing Team

13/03/2020

Due to concern regarding the coronavirus (COVID-19), some of our attraction and tour partners will be closed to the public. Please refer to the individual attraction and tour websites for the most up-to-date information on their availability.

11/03/2020

View from #TheHighLine 🟦πŸŸͺ Hop of the #DowntownTour to #explore all this unique park has to offer!
#nyc #newyork #newyorkcity #ny #iloveny #esb #empirestatebuilding #ilovenyc πŸ“Έ: @maximusupinnyc

06/03/2020

How is #NYC just as endearing (if not more?!) in the rain? β˜”οΈπŸ˜Ž Explore #SoHo by hopping off our #DowntownTour!
https://graylinenewyork.com/tours/new-york-city/downtown-tour-10600_17/

The Belgian block streets of Soho. πŸ“·: @myrunwaydiary via Instagram

28/02/2020

Lookin to the #weekend with that #Empire State of mind πŸ’­
#empirestatebuilding #sightsee #sightseeing #TGIF #iloveny #nycphotographer #NYC #newyork #newyorkcity
πŸ“Έ: @empirestatebldg

18/02/2020

Hop off at stop 15 on the #DowntownTour to explore the awe-inspiring #UnitedNations headquarters and #EastRiverViews πŸ™ŒπŸΌπŸš•
#sightseeing #nycphotographer #nyc #newyork #newyorkcity #manhattan #winter #taxi #yellowtaxi #iloveny

12/02/2020

#HappyValentines from #NYC β™₯️
#newyork #love #newyorkcity #nycphotographer #sun #sunlight #skyline #empirestate #empirestatebuilding

06/02/2020

See this and more on the #UptownTour πŸ˜„
#ColumbusCircle #CentralPark #sightseeing

29/01/2020

Any #POV... #NYC is just... 😍😍😍
#UptownTour #DowntownTour #NightTour #BrooklynTour

The view from East Harlem. πŸ“·: @adventuresofavoxo via Instagram

24/01/2020

Catch these views on our #DowntownTour 😍
#sightseeing #tgif #happyfriday #lunarnewyear #weekend #freedomtower #oneworld #fidi #ny #newyork #newyorkcity #nyc πŸ“Έ: @oneworldnyc

16/01/2020

Some views never get old.
πŸ“Έ: @empirestatebldg
#nyc #views #skyline #sightseeing #cityscape #newyork #iloveny #newyorkcity #empirestatebuilding

16/01/2020

#Brooklyn is always a good idea πŸ’­
#BrooklynTour #BrooklynBridge #sightseeing #iloveny #nyc #newyork #newyorkcity

10/01/2020

Happy Friday!!! Get out there and enjoy the city this #weekend πŸ˜Žβ˜€οΈ#hoponhopoff #sightseeing #doubledecker #newyork #nyc #newyorkcity #iloveny #nycphotographer #puppy #dog #instadog πŸ“Έ: @powerfluff

03/01/2020

Sit back, relax and enjoy the ride around #NYC!!! 🚍#hoponhopoff #doubledecker #sightseeing #newyork #newyorkcity #newyear #happynewyear #iloveny
πŸ“Έ: @teambaker19

26/12/2019

#HappyHolidays from #NYC πŸŽ„πŸŽ
#newyork #downtowntour #sightseeing #christmas #santa #freedomtower #iloveny #ny #newyorkcity πŸ“Έ: @maximusupinnyc

19/12/2019

#Rockettes season is going strong. So proud to be a part of it β˜ΊοΈπŸ’ƒπŸΌπŸŽ„
#nyc #christmas #sightseeing #downtowntour #iloveny #ilovenyc #newyork #newyorkcity #holidays Rockettes

14/12/2019

Rainy days in #December aren’t so bad in #NYC. Stop 12 on the #DowntownTour! πŸŽ„
#newyork #christmas #holidays #newyorkcity #nycphotographer #iloveny πŸ“Έ: @maximusupinnyc

08/12/2019

#Football #Trivia... Currently #LIVE in #TimesSquare @rewardthefan

@rewardthefan will be hosting an epic day of #RewardTheFantasyFootball trivia, games, and giveaways from 11am - 5pm @ Buffalo Wild Wings with live games on the app @ 12:30pm & 4pm ET!

06/12/2019

The #BuffaloWildWings event of the year is THIS #WEEKEND!!!! Join us for #live #trivia at the #bdubs in #TimesSquare @bwwings 🏈 🏈

03/12/2019

And so it begins... #notmad ❄️❄️❄️
Begin your journey through #CentralPark at stop 21 on our #UptownTour 🚍
#winter #snow #winterwonderland #nyc #ny #newyork #newyorkcity #manhattan πŸ“Έ: @centralparknyc

29/11/2019

All Around Town Tour + 1 Attraction

THE #BlackFriday event is HERE. $29 off our famous All Around Town Tour PLUS one attraction of YOUR choice!!! Buy now - choose later.

newyorksightseeing.com Make your New York City experience the best it can be with this convenient pass designed to help you get the most out of your trip!

27/11/2019

#BlackFriday #SALE starts... NOW!!!! Get $50 off our FreeStyle Pass! Not only will you see the best of #Manhattan and #Brooklyn, buuuut you can choose 3, 5 or 7 attractions to add onto this pass! Buy NOW - use WHENEVER. πŸšπŸ—½πŸŒ†
https://www.citysightsny.com/freestyle-new-york.html?utm_source=CSNY+Lightbox+Capture&utm_campaign=e639137e2c-EMAIL_CAMPAIGN_BlackFriday2019&utm_medium=email&utm_term=0_12cefe65b1-e639137e2c-

25/10/2019

Stop 12 on the #DowntownTour πŸŽƒπŸŽƒπŸŽƒ

Dog-of-Instagram Gustavo at Pier 17's fabulous lighted pumpkin arch. (If you frame things just right, you can situate the Brooklyn Bridge behind your subject.) πŸ“·: @thegoldengoosenyc via Instgram

18/10/2019

Get out on the water and feel that fall breeze on the #Hudson!!! HAPPY #FRIDAY πŸπŸπŸπŸ›³πŸ›³πŸ›³

11/10/2019

Times Square. Shining as bright as ever ✨
#happyfriday #tgif #friyay #timessquare #midtown #downtowntour #newyork #nyc #newyorkcity #iloveny

08/10/2019

South Street Seaport... Truly one of the hidden gems of this city πŸ’Ž
Stop 12 on our #DowntownTour drops you right in the action. ENJOY! 🚍

Looking across the East River toward the Seaport District and the Wavertree, a historic ship dating to 1855 and made from wrought iron. πŸ“·: @marmax_nyc via Instagram

04/10/2019

Views on views. #Explore #NYC this beautiful #fall #weekend!!! 🍁 πŸ“Έ:@anphotosmagazine

23/09/2019

Soak in autumn’s first rays with an upper deck view β˜€οΈπŸ‚
#NYC #manhattan #brooklyn #iloveny #newyork #newyorkcity #doubledecker #bustour #sightseeing
πŸ“Έ: @familyroadventures

20/09/2019

See all #CentralPark has to offer with our #UptownTour πŸŒΏπŸƒ
#nyc #newyork #manhattan #sightseeing #uptown #newyorkcity #ny #doubledecker
πŸ“Έ: @centralparknyc

18/09/2019

#DidYouKnow visitors to the #EmpireStateBuilding can see 80 miles into #NewYork, #NewJersey, #Connecticut and #Massachusetts on a clear day?
#Funfacts #newyorkcity #manhattan #sunset πŸ“Έ: @empirestatebldg

12/09/2019

The sunsets this summer have been πŸ‘ŒπŸ‘ŒπŸ‘Œ
Stop 10 on the #DowntownTour
ONE WORLD OBSERVATORY

No NYC neighborhood has greater historical resonance than Lower Manhattan.

For our Guide to the City's birthplace, visit https://www.nycgo.com/boroughs-neighborhoods/manhattan/lower-manhattan

πŸ“·: @cin.days

10/09/2019

β€œJ-Lo... J-LO?!?!” #NYC was excited to see their favorite native tourin the city promoting #Hustlers πŸ’ƒπŸ½
#jlo #ny #sightsee #newyork #manhattan #brooklyn #bronx

06/09/2019

Looking to the weekend liiiike πŸ€—
#skyline #views #nyc #sightsee #sightseeing #ny #newyork #newyorkcity #manhattan #iloveny

28/08/2019

That summer HEAT ⚑️⚑️
#empirestatebuilding #nyc #manhattan #skyline #iloveny #newyork #newyorkcity #ny #nycphotographer πŸ“Έ: @nycityworld

26/08/2019

Repost from @beaattitudebea...
This gorgeous weekend we were tourist in our own city. The best part was taking the uptown loop home! @graylinenewyork #doubledeckerbus#nyc #touristinmyowncity

Our Story

Iconic, red, hop-on, hop-off double-decker bus tours in NYC since 1926. Gray Line New York is also the stop for all major New York City attractions, museum/Broadway Show tickets, cruises, day trips and more.

Videos (show all)

β€œJ-Lo... J-LO?!?!” #NYC was excited to see their favorite native tourin the city promoting #Hustlers πŸ’ƒπŸ½#jlo #ny #sightse...
Friendship Tour with Urban Dove staff
Gray Line NY - Come See It With Us
Gulliver's Gate in Times Square
Veterans Day 2015 Highlights
Ripley's Believe It or Not! Times Square
Must See Iconic NYC Spots!
Take The Radio City Stage Door Tour!
Summer in Central Park!
Blink 182 On GMA Summer Series Concert!
These Super Fans are gearing up for #Blink182OnGMA! #AllTheSmallThings #Blink182

Products

Bus Tours, Attractions, cruises, museum tickets, helicopter tours, & Broadway tickets.

Telephone

Address


'The Gallery' @ Green Fig, 570 10th Ave, 4th Floor
New York
UNITED STATES

Opening Hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00