CitySights NY

CitySights NY

Comments

We booked a tour with them last winter for a June vacation. Due to the COVID pandemic and city lockdown, we had to cancel all of our plans and reservations. The airlines, hotel, 2 Broadway shows and 2 other tours all refunded our money due to the extreme conditions. This tour company finally agreed to refund our money in May due the extreme case of the pandemic and city closure. We have been calling them weekly for the last 2 months and they continually say our refund is being processed but it has never been and they continue to lie to us about it. DO NOT BOOK THIS TOUR IN ADVANCE IF TRAVELING.
Absolutely the worse experience ever!!!
They sell too many tickets for the seats they have. We waited an hour to get back from Battery Park to Time Square. Five buses came by, all full! Then their response was sorry that was the last bus. So they left my group of 21 plus another 20 more that were waiting there, stranded!!! Cost more than $200 to get the 21 of us back to Time Square!
My voucher could not be scanned at One World Observatory and nobody reply the chat, telephone or email.
Absolute rubbish. I would not recommend this company to anyone.
bad attention, they did not solve the problem that you caused, I do not understand it I have half passes and they do not give me an incredible answer !!!!
CitySights NY
G.james
Bus tours are absolute rubbish if you want to actually hear anything about the area or learn some stuff from local people, most have no tour guide chatting at all just standing at the doors as you get off with the tips bag in your face! However I would highly recommend the Brooklyn tour, we had a fantastic tour guide who really knows his stuff and told us loads of information and history of the area, pointed out all the sights to get photos of and even let people jump off the bus to grab drinks from street vendors when it was really hot on the bus. As it was the last Brooklyn tour of the day he got the bus to take us all back up to Times Square and the information kept coming, I felt more informed and like I had actually learned something from the tiny bit of the downtown route tour with this guy than I did after doing the actual downtown tour itself. I think the guy’s name was Tommy, massive thanks to him for being so informative and giving a great experience. Pity the rest of the guides can’t be like this! Total let down on that front
I have a question... I just booked the Freestyle + 7 attractions. Was I supposed to specify the attractions when I made my purchase? I can't find any information on your website and the phone message doesn't sound like it matches your organization. Help!
I'm actually trying to leave a feedback in the website and it doesn't work either! Very frustating...
The citysights NY is a disaster!!!! Please, help me! I was buying a ticket with a 40$ credit from my NY sightseeing pass and the website blocked when the order was processing so I didn’t get the ticket. I tried to get the ticket again but I got a message saying that the 40$ coupon code wasn’t valid anymore. In summary, the coupon code is not valid anymore because I used it for a one world observatory ticket which I never received because the process wasn’t completed. I tried since yesterday to solve this issue but the agent wasn’t able to help me and I get a message since yesterday saying that your agents aren’t available!! I need to solve this issue by tomorrow because I’m leaving my country (Spain)
No lo recomiendo......

The Best Sightseeing Tours and Cruises in New York New York Tours, Sightseeing Cruises, Broadway Shows, New York Attractions & Helicopter tours.

Operating as usual

07/23/2020

WE ARE GIVING AWAY 1,000,000 DISCOUNT PASSES!
Click on the link below to access this great deal in New York City!

Discount passes are also available in 13 other cities until September 7th.

Plan your next city break today! ✈️🗽🤩🌍❤️

https://www.sightseeingpass.com/en/new-york/discount-pass

[03/17/20]   To our customers,

We understand that you have a lot of questions about the Coronavirus (Covid-19) and how it will impact your travels.

We are receiving a very high number of customer service inquiries which is causing a delay in our response time. Please know that our customer service team is working hard to ensure that all of your inquiries are answered as soon as possible.

We thank you for your continued patience during this difficult time.

-The CitySightsNY Team

[03/13/20]   Due to concern regarding the coronavirus (COVID-19), some of our attraction and tour partners will be closed to the public. Please refer to the individual attraction and tour websites for the most up-to-date information on their availability.

citysightsny.com 10/19/2016

Downtown Tour

Go on a Downtown Tour to see iconic locations such as the Empire State Building, ONE WORLD OBSERVATORY and Macy's!

citysightsny.com • Hop-on, hop-off narrated tour of Downtown Manhattans
• Hop off and explore sites like the Empire State Building, One World Trade Center, Madison...

timeout.com 10/15/2016

Check out these photos of the new DUMBO Reflector sign in Brooklyn...

Check out the NEW Dumbo sign in #BrooklynBridgePark!

timeout.com DUMBO has just brought out a big shiny new sign in the John Street section of Brooklyn Bridge Park to welcome visitors to the neighborhood nestle

graylinenewyork.com 10/14/2016

Oh, Hello: The New Hamilton! (No, really, we mean it.)

John Mulaney and Nick Kroll are the IT duo to see on #Broadway in Oh Hello Show! #OhHelloBroadway

graylinenewyork.com Oh, Hello is the latest sensation to hit Broadway! Nick Kroll and John Mulaney are two of the most original comedians to hit the scene in years!

citysightsny.com 10/12/2016

Alexander Hamilton Financial District Walking Tour

Can’t see Hamilton: An American Musical on #Broadway? Then learn about the real Alexander Hamilton on this walking tour!

citysightsny.com The Financial District walking tour explores New York City from its founding as a Dutch settlement to its rise as the world`s financial capital.

nycwff.org 10/11/2016

Home - Food Network & Cooking Channel New York City Wine & Food Festival presented by Coca-Cola

The #NYCWFF starts this Thursday! Make sure to get in on the delicious action!

nycwff.org NYCWFF is a national, star-studded, four-day event showcasing the talents of the world’s most renowned personalities while fighting to end hunger.

citysightsny.com 10/09/2016

Ripley’s Believe It or Not! New York

Ripley's Believe It or Not - Times Square is perfect to visit during the #Halloween season!

citysightsny.com Believe it! Ripley’s Believe It Or Not! Times Square has fast become one of the true got-to-see-it-to-believe it experiences for any visitor to New York City.

Location

Telephone

Address


234 W 42nd St
New York, NY
10036

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 8pm
Sunday 8am - 8pm
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