Compass Resorts

Compass Resorts

Comments

You don’t want to book with Compass Resorts unless you plan on purchasing the trip insurance that adds about $200-300 to your trip. We recently canceled our reservation due to Hurricane Sally and Destin getting several inches of rain, in fact it was going to rain the whole time we were there. We didn’t receive any money back, NOT even the cleaning fee of $245.00. Please contact me or look somewhere else before booking with Compass Resorts!! I’ll save you from losing your money.
We had a wonderful vacation. Condo was CLEAN and beautiful.
Compass Resort Management,

I’m sending you this email to express my displeasure with your management team regarding our family vacation and the clear lack of accountability while displaying zero empathy to my complaint.

My name is Luis Ortega. I reserved apt 104A at Harbor Lading from July 30-August 3. “The location is great. The premises is great as well”. Initially the apartment gave a great impression because of the size and the balcony but days later the excitement quickly turned into a disgusting feeling. I’m not sure about any of you but we DO NOT like to be around roaches and or even sleep in a house that has roaches roaming around the floor or walls. I feel that we paid good money for a rental house good enough to not experience such a thing but I was mistaken because that is exactly what happened here.

Friday July 31st was the first time we saw a roach at night after returning from the beach. It was small and we though it came in from the door since it was on the same hallway. Quickly killed it and moved on. The next day August 1st, we saw a bigger one coming from one of the rooms. This ja when I confirmed that it was not a coincidence, that in fact the house has roaches. I submitted a request Saturday night even though your system does not show one. Sunday no one called me. We left again to the beach and returned after 7pm only to find 3 more roaches and one more crawling on wall. By now I’m so disgusted and upset that did another request on your stupid app. I also sent an email and even called the emergency number listed on the app.

A lady called me Sunday night and briefly discussed the situation. She even said someone would call me again the next day. I waited unit 3pm Monday (yesterday) and no one was calling me so I called the number back. Brianna answered the call. This call made things worse for me because this confirms the NO accountability and I don’t care approach” from Compass Resort.

The conversation with Brianna was shocking to say the least. After I was telling her my situation. Here are some of the things that stood out for me:

· HOA is responsible on these issues.
· She mentioned that things sometimes happened.
· She also said that weather is also a reason

Basically all kinds of things that could very well be true but no-one disgusted of the matter would want to hear because after hearing all of this from her, I felt that I should not complaint or even make it a big deal since its normal.

Nothing bothered me more from the conversation than to hear that she would refund me $100 because of the roach situation. The sad reality is that I was not asking for money at all. I was just looking for an honest apology and that would have been fine but the lack of empathy, the stupid comments from Brianna pretty much confirmed to me that Compass Resort is not a company that really cares for your family vacation. Brianne had the nerve to ask me “ ok, what is it that you want” as if my call was to be begging for my money back. In fact, I told her to keep the $100 for herself because to me the answer she gave me is a total disrespect. I was not calling for money or even get a free vacation. I just wanted an honest apology from management. One thing for sure is that a member of management should never come across with zero empathy especially when dealing or speaking with a customer.

Just know that never again will I stay in a house that Compass Resort manages. Yes, we plan to visit Destin every year but from now on I will book elsewhere. I will also ensure that I post my experience in all social media so people don’t have to suffer and experience what we experience and if they so desire to still book a house with Compass Resort, that they will know that you may see roaches ahead of time.
Do yourself a favor, DONT stay in the Destin Towers, this place is absolutely run down and the list it too long for me to go on and on about but the one big thing was the whirlpool bath.
I called in twice along with other that were staying at the resort as well and no one ever called back or and was never fixed and we were there a week. Working above our room drilling during the day.

Run far away from this property.
We were in DT 41
#thepalms
I've been trying to call and talk to someone about an existing reservation. I've left voicemails to be called back I've sent emails. And I have gotten no response.
There are 16,364 people who have tested positive for COVID-19 in Florida, according to the Florida Department of Health. This makes Florida 8th in the list of states with the most US coronavirus cases.
And you want us to feel good about traveling there?
You really need to update/change your cancellation policy. Only giving people refunds up to May 31st is a inconceivable in light of what we are going through. People are layed off, sick, have high anxiety, the virus continues, and you expect people to still keep their plans?
Be considerate of others. Everyone's situation is different. Let them decide how they want to or can handle their reservation, not you dictating what should be done. Now is the time to have some empathy.
We love Silver Beach Tower Resort and Compass Resorts. We had the privilege of staying there the last two years with our multigenerational family. We were looking forward to spending another amazing spring break with you and even
more of our family members. Sadly, it is not meant to be this year. Thank you to the Compass staff for being so incredibly helpful and understanding. Your consideration is greatly appreciated. Hope to see you next year.
I've been trying to reach someone about cancelling our stay, 3/17-3/22. We are sheltering at home. Could someone please contact me? Thank you. Sorry about this, we were looking forward to it.
😢
I was in Destin for a group get together. Been going for 10 years at Palms of Destin. This time remote in jr room did not work with tv. Dishes in the cabinets were not clean, had dried on food on some so had to wash before using. Other than that it was a good place to stay. Rooms I have stayed in could be upgraded. Pictures posted on web site look nice but were probably taken when the place was first built. So not what they are now.
This resort was amazing. Very clean, very large nice pool. Short walk to the beach. The management was very responsive. Our unit was very nice and roomy as well and had the best equipped kitchen I've ever stayed in. I highly recommend this resort!!!

Compass Resorts is locally owned and operated in Destin, FL. Providing vacation rental management since 2006. Use Promo Code: BOOK21 and get 21% off your first night when you book 7 nights or longer.

Founded in 2006, Compass Resorts offers travelers a wide variety of vacation rental homes in the greater Destin area. From 1-bedroom condos to 7-bedroom Gulf-front houses, all of our rental homes meet the highest quality standards. Compass Resorts offers vacation properties in Central Destin, South Walton, Holiday Isle, and Okaloosa Island.

Photos from Compass Resorts's post 09/16/2021

Absolute Destiny is a three-story house with multiple south-facing balconies that offer partial beach views of the private community beach!

Timeline Photos 09/15/2021

🚨 CONTEST ALERT!! 🚨 You could win a $1,000 voucher towards a Destin vacation!
To enter:
- Like our page
- Post your favorite group photo taken at any of our beautiful Emerald Coast beaches in this post's comments below
That's it! The photo commented with the most LIKES by 09/30/2021 at 11:59 PM CST will win a $1,000 voucher towards a Compass Resorts vacation rental of your choosing! We can't wait to see all of your wonderful photos!

Terms and Conditions:
- The reservation holder must be 25 years or older
- Contest runs 09/15/2021 10:00 AM CST – 09/30/2021 11:59 PM CST. Winner will be announced and notified on 10/01/2021. Winner will be notified via Facebook post and Facebook Messenger
- Prize is $1,000 voucher. Voucher can only be redeemed towards a stay at a Compass Resorts property. The voucher is only redeemable towards one reservation and cannot be split between multiple reservations. Eligible stay dates between 10/09/2021 – 12/31/2022. Stay must be booked by 12/31/2021.
- Voucher is non-transferrable, refundable, or exchangeable, and cannot be taken as cash.
- Voucher is not applicable to existing nor previous reservations, and may not be combined with other Compass Resorts offers.

This competition is in no way sponsored, endorsed, administered by, or associated with Facebook.

🚨 CONTEST ALERT!! 🚨 You could win a $1,000 voucher towards a Destin vacation!
To enter:
- Like our page
- Post your favorite group photo taken at any of our beautiful Emerald Coast beaches in this post's comments below
That's it! The photo commented with the most LIKES by 09/30/2021 at 11:59 PM CST will win a $1,000 voucher towards a Compass Resorts vacation rental of your choosing! We can't wait to see all of your wonderful photos!

Terms and Conditions:
- The reservation holder must be 25 years or older
- Contest runs 09/15/2021 10:00 AM CST – 09/30/2021 11:59 PM CST. Winner will be announced and notified on 10/01/2021. Winner will be notified via Facebook post and Facebook Messenger
- Prize is $1,000 voucher. Voucher can only be redeemed towards a stay at a Compass Resorts property. The voucher is only redeemable towards one reservation and cannot be split between multiple reservations. Eligible stay dates between 10/09/2021 – 12/31/2022. Stay must be booked by 12/31/2021.
- Voucher is non-transferrable, refundable, or exchangeable, and cannot be taken as cash.
- Voucher is not applicable to existing nor previous reservations, and may not be combined with other Compass Resorts offers.

This competition is in no way sponsored, endorsed, administered by, or associated with Facebook.

Timeline Photos 09/14/2021

Dreaming of the beach? Book your next Destin getaway in Silver Beach Towers East 705 today! 🌊

Dreaming of the beach? Book your next Destin getaway in Silver Beach Towers East 705 today! 🌊

Timeline Photos 09/13/2021

Wishing you good times and blue tides this #mondayblues morning! 🌊

Wishing you good times and blue tides this #mondayblues morning! 🌊

Timeline Photos 09/11/2021

Our offices will be closed at 5:30 pm today for employee appreciate day! We will be back open and ready to assist you tomorrow at 9 am.

Our offices will be closed at 5:30 pm today for employee appreciate day! We will be back open and ready to assist you tomorrow at 9 am.

Timeline Photos 09/10/2021

What's in your sunscreen?

Check your sunscreen’s "active ingredients," and try to avoid these chemicals listed below:

Avobenzone
Homosalate
Octisalate
Octocrylene
Titanium Oxide

The toxic chemicals from some sunscreens can lead to an increased sensitivity to DNA damage, bleaching, abnormal skeleton growth, and deformities of developed and developing corals.

Read more in our latest blog linked below!

What's in your sunscreen?

Check your sunscreen’s "active ingredients," and try to avoid these chemicals listed below:

Avobenzone
Homosalate
Octisalate
Octocrylene
Titanium Oxide

The toxic chemicals from some sunscreens can lead to an increased sensitivity to DNA damage, bleaching, abnormal skeleton growth, and deformities of developed and developing corals.

Read more in our latest blog linked below!

Photos from Compass Resorts's post 09/08/2021

Sitting on the tenth floor, The Palms of Destin 11014 is a two-bedroom and two-bathroom condo that is beautifully decorated to give you all of the coastal vibes! 🌊

Timeline Photos 09/08/2021

You'll have gorgeous beach views and plenty of space to relax and unwind in Destin Towers 121!

You'll have gorgeous beach views and plenty of space to relax and unwind in Destin Towers 121!

Timeline Photos 09/06/2021

Happy Labor Day from all of us at Compass Resorts!

Happy Labor Day from all of us at Compass Resorts!

Photos from Compass Resorts's post 09/03/2021

Kick back and relax in style for your beach getaway in Silver Shells St. Lucia 404!

Photos from Compass Resorts's post 09/01/2021

Silver Beach Towers East 702 offers an elegant seaside feel with breathtaking views of the gulf!

Timeline Photos 08/31/2021

Our thoughts and prayers go out to those affected by Hurricane Ida.

Our thoughts and prayers go out to those affected by Hurricane Ida.

Timeline Photos 08/30/2021

The beach is calling... So book your next Florida getaway with us today!

The beach is calling... So book your next Florida getaway with us today!

Photos from Compass Resorts's post 08/27/2021

Silver Beach Towers East 102 is uniquely decorated to give you all the tropical vibes! 🌴

Timeline Photos 08/25/2021

Wake up every day to these views when you stay at Silver Shells St. Maarten 803! ☀️😍

Wake up every day to these views when you stay at Silver Shells St. Maarten 803! ☀️😍

08/24/2021

The Palms Sports Lounge will be open this Saturday!
August 28, 2021 ✨

Kicking off football season right with games playing all day on our 12 TVs 🏉

$17 Beer Buckets 🍻

$4 Paddy's Irish Whiskey shots 🥃

$2 Pizza slices 🍕

Open to the public!
Free Parking
Locals Discount

Come check out the new space, memorabilia, and cheer on your favorite team! 🌴

Timeline Photos 08/23/2021

That feeling when it's just you and a gorgeous Florida sunset 🥰

That feeling when it's just you and a gorgeous Florida sunset 🥰

Timeline Photos 08/20/2021

Silver Beach Towers West 1703 is a 3 bedroom, 3 bathroom beachfront condo with breathtaking views of the gulf! 🌊

Silver Beach Towers West 1703 is a 3 bedroom, 3 bathroom beachfront condo with breathtaking views of the gulf! 🌊

Photos from Compass Resorts's post 08/18/2021

Habor Landing 203A is perfect for boat lovers! This 3 bedroom and 3.5 bathroom condo comes with its own 60 ft. boat slip so you and your family or friends can relax right on the water

Photos from Compass Resorts's post 08/17/2021

Still looking for that perfect beach getaway for you and your family? Edgewater 301 is open for booking now! 🏖️

Timeline Photos 08/16/2021

Happy #mondayblues! Fun fact of the day: the reason why the ocean appears "blue" is because the molecules in the water absorb all the colors except for blue, leaving it to reflect back to our eyes 👀

Happy #mondayblues! Fun fact of the day: the reason why the ocean appears "blue" is because the molecules in the water absorb all the colors except for blue, leaving it to reflect back to our eyes 👀

Photos from Compass Resorts's post 08/13/2021

Silver Beach Towers West 705 is the perfect place to enjoy a stress-free Destin beach vacation!

Photos from Compass Resorts's post 08/11/2021

Destin Towers 133 is a charming 2 bedroom and 2 bathroom beach-front condo with modern furnishings throughout

Timeline Photos 08/09/2021

Happy Monday! Destin is known as "The World's Luckiest Fishing Village." Some of the most popular places in the area to go fishing are HarborWalk Village, Okaloosa Island Pier, and Norriego Point!

Happy Monday! Destin is known as "The World's Luckiest Fishing Village." Some of the most popular places in the area to go fishing are HarborWalk Village, Okaloosa Island Pier, and Norriego Point!

Timeline Photos 08/06/2021

Help us celebrate Rodney, Compass Resorts' President, on his birthday today! 🥳 Today ONLY, save 15% Off any stay arriving in August 2021, using promo code RODNEY.

Help us celebrate Rodney, Compass Resorts' President, on his birthday today! 🥳 Today ONLY, save 15% Off any stay arriving in August 2021, using promo code RODNEY.

08/05/2021

Compass Resorts is excited to welcome Southern Star Dolphin Cruise to Compass Club!

Their double-decker, glass-bottom boat offers a viewing experience second to none. Enjoy the shade and AC, plus there’s a full galley with food, beer, and wine. See dolphins, seabirds, and a variety of marine life as we cruise the pristine waters in comfort.

Compass Club can enhance your next vacation experience. Keeping your dream vacation in mind, these promotions will help you explore the Emerald Coast like never before.

Join Compass Club today to unlock future promotions. Click the link in the comments below.

Compass Resorts is excited to welcome Southern Star Dolphin Cruise to Compass Club!

Their double-decker, glass-bottom boat offers a viewing experience second to none. Enjoy the shade and AC, plus there’s a full galley with food, beer, and wine. See dolphins, seabirds, and a variety of marine life as we cruise the pristine waters in comfort.

Compass Club can enhance your next vacation experience. Keeping your dream vacation in mind, these promotions will help you explore the Emerald Coast like never before.

Join Compass Club today to unlock future promotions. Click the link in the comments below.

Timeline Photos 08/04/2021

Sitting on the third floor, Silver Shells St. Lucia 303 is tastefully decorated for the ultimate beach getaway 😍

Sitting on the third floor, Silver Shells St. Lucia 303 is tastefully decorated for the ultimate beach getaway 😍

08/03/2021

Compass Resorts is excited to welcome Buccaneer Pirate Cruise to Compass Club!

Destin's Premier Pirate Cruise! Spend two hours of fun aboard the Buccaneer including face painting, sword fighting, water gun fights, hula hoop contests, finding sunken treasure, fun dancing, grog, sunsets, and more!

Compass Club can enhance your next vacation experience. Keeping your dream vacation in mind, these promotions will help you explore the Emerald Coast like never before.

Join Compass Club today to unlock future promotions. Click the link in the comments below.

Compass Resorts is excited to welcome Buccaneer Pirate Cruise to Compass Club!

Destin's Premier Pirate Cruise! Spend two hours of fun aboard the Buccaneer including face painting, sword fighting, water gun fights, hula hoop contests, finding sunken treasure, fun dancing, grog, sunsets, and more!

Compass Club can enhance your next vacation experience. Keeping your dream vacation in mind, these promotions will help you explore the Emerald Coast like never before.

Join Compass Club today to unlock future promotions. Click the link in the comments below.

Timeline Photos 08/02/2021

Happy #mondayblues! Did you know that about 40 species of dolphins inhabit waters all over the world? We love it when we spot them out in the Emerald Coast! 🐬

Happy #mondayblues! Did you know that about 40 species of dolphins inhabit waters all over the world? We love it when we spot them out in the Emerald Coast! 🐬

Timeline Photos 07/30/2021

Empress 204 is a beachfront, end-unit condo that has been tastefully decorated with a beach theme throughout! 🏖️

Empress 204 is a beachfront, end-unit condo that has been tastefully decorated with a beach theme throughout! 🏖️

Timeline Photos 07/29/2021

Be sure to check out The Spa at Silver Shells! 🧖‍♀️🐚

If you're feeling a little crispy from the sun, pop into the spa and get some relief with a cooling and hydrating facial or a relaxing mud treatment on our Vichy Shower Table!

07/29/2021

Compass Resorts wants to welcome Fat Daddy's Arcade to Compass Club!

Fat Daddy’s Arcade in Destin, Florida is one of the area’s top attractions for family-friendly entertainment, featuring over 120 of the latest and greatest arcade games, in addition to traditional arcade favorites. Enjoy interactive arcade games like The Walking Dead, Jurassic Park, Pac-Man Smash Line, Fruit Ninja, Jumping Jackpot, Big Buck Hunter Open Season, Terminator Salvation, and The Fast and The Furious & more!

Compass Club can enhance your next vacation experience. Keeping your dream vacation in mind, these promotions will help you explore the Emerald Coast like never before.

Join Compass Club today to unlock future promotions. Click the link in the comments below.

Compass Resorts wants to welcome Fat Daddy's Arcade to Compass Club!

Fat Daddy’s Arcade in Destin, Florida is one of the area’s top attractions for family-friendly entertainment, featuring over 120 of the latest and greatest arcade games, in addition to traditional arcade favorites. Enjoy interactive arcade games like The Walking Dead, Jurassic Park, Pac-Man Smash Line, Fruit Ninja, Jumping Jackpot, Big Buck Hunter Open Season, Terminator Salvation, and The Fast and The Furious & more!

Compass Club can enhance your next vacation experience. Keeping your dream vacation in mind, these promotions will help you explore the Emerald Coast like never before.

Join Compass Club today to unlock future promotions. Click the link in the comments below.

Photos from Compass Resorts's post 07/28/2021

Dream Maker is a 4 bedroom, 3 bathroom beach house with two wrap-around balconies and plenty of space for the whole family to relax together!

Timeline Photos 07/27/2021

It's hard to believe that Fall is just around the corner so now is the time to start planning your Fall beach getaway! Check out our latest blog on a few reasons why Fall season is a great time to visit the beautiful Emerald Coast 🍂

It's hard to believe that Fall is just around the corner so now is the time to start planning your Fall beach getaway! Check out our latest blog on a few reasons why Fall season is a great time to visit the beautiful Emerald Coast 🍂

Timeline Photos 07/26/2021

Sending you positive vibes and gulf tides to get you through the Monday Blues! 🌊

Sending you positive vibes and gulf tides to get you through the Monday Blues! 🌊

Videos (show all)

As the Destin sun sets, tomorrow dawns a new day! With the beaches re-opening tomorrow, we will have all the details you...
Merry Christmas from Compass Resorts and the Friends of the Destin Dog Park! Stop by the Destin Christmas Parade today! ...
Sunset Timelapse
Spring in Destin, FL!
Here’s a slow mo video of the beach today 😍 #Destin #springbreak2019 #florida #countdowntillsummer #silverbeachtowers
Silver Beach Towers
Another day in paradise! #Destin☀️🌊
Happy hump day!
I don't know about you, but the sound of waves and this view never gets old! Happy Thursday from sunny Destin. 🤗
Perfect weather with a perfect view. Happy Friday! ☀️🌊
Friday views

Location

Telephone

Address


4201 Indian Bayou Trail
Destin, FL
32541

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm
Saturday 8:30am - 7pm
Sunday 9am - 5pm
Other Vacation Home Rental in Destin (show all)
JETTY EAST 610A JETTY EAST 610A
500 Gulf Shore Dr
Destin, 32541

Beach Front condos on secluded Holiday Isle on the gorgeous Emerald Coast in Destin

Salt Water Vacations Salt Water Vacations
4300 Legendary Drive, Suite 280
Destin, 32541

CALL 855-567-6100 for reservations in Destin | Ft. Walton Beach | Navarre Beach | 30-A

Harbor Landing 602A - Destin FL Harbor Landing 602A - Destin FL
725 Gulf Shore Dr Unit 602A
Destin, 32541

"Brand New to Rental Program" Beautiful 3 Bed, 4 Bath Sleeps 10! Views of Ocean and Harbor, Very Clean, Tastefully Decorated Boat Slip Available

Nantucket Cottage Unit 20 A & B Nantucket Cottage Unit 20 A & B
69 Crystal Beach
Destin, 32541

Vacation rental. 69 Crystal Beach, Destin, FL, across the street from the beach. Sleeps 4 per floor or 8 total. Fully furnished. 800-553-0188 to book.

Tobagosun - Destin Florida Vacation Home Tobagosun - Destin Florida Vacation Home
16 Jade Cv
Destin, 32550

Tobagosun is a Destin Florida Vacation Home rental in the family community of Emerald Shores. For a perfect family vacation, come to Tobagosun in Destin.

Villa Champagne Condos Villa Champagne Condos
1008 Highway 98 E
Destin, 32541

We have two beautiful beach rentals at Destin Towers in Destin, FL. For more information you can vis

Nantucket Rainbow Cottage 1 Nantucket Rainbow Cottage 1
69 Crystal Beach Dr, Unit 1
Destin, 32541

2 newly renovated condos that have designer touches throughout! Each condo accommodates up to 6 people and can be separately rented. The location is just great: right across the street from the beach and very close to Destin Commons Mall.

Destin Luxury Rentals Destin Luxury Rentals
1234 Airport Rd, Ste 204
Destin, 32541

Sterling Shores Condo #818 Destin Florida Sterling Shores Condo #818 Destin Florida
Sterling Shores 1751 Scenic Hwy 98
Destin, 32541

Great place to stay

Club Wyndham Beach Street Cottages Club Wyndham Beach Street Cottages
2974 Scenic Gulf Dr
Destin, 32550

Seacove 6A Miramar Beach Seacove 6A Miramar Beach
1630 Scenic Gulf Drive #6A
Destin, 32550

Charming Vacation Rentals in Miramar Beach/Destin, FL. Sleeps upto 6, 1BR/1BA. Prvt beach access is a quick 1-2 min. walk & walking distance to shops/restaurants. Prime Location!!

Selah by the Sea Beach Rental Properties in Destin Florida Selah by the Sea Beach Rental Properties in Destin Florida
Pearl Cove
Destin, 32550

Beach House Rental Properties in Destin, Florida. A place to pause and reflect and to see life more simply and live life more richly. This is Selah Life By The Sea. We have 2 homes "selah by the sea" and "Hidden Gem by the Sea"